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Many chocolates do not directly contain gluten ingredients. HOWEVER, it may contain traces because we hand make our products in a kitchen that handles gluten containing products such as biscuits and marshmallows. If you are allergic to gluten we do not recommend you consume our products.
Yes, All the chocolates contain soya lecithin.
Yes there are products in our range that contains alcohol, some stronger than others depending on the flavour of the chocolate. Please email any product questions to email@example.com
Our dark chocolate does not contain dairy. HOWEVER, it may contain traces because we hand make all our products in a kitchen that also produces milk and white chocolate. If you are allergic to dairy we do not recommend you consume our products.
Many chocolates do not directly contain nuts. HOWEVER, it may contain traces because we hand make all our products in a kitchen that handles nuts on a daily basis. If you are allergic to nuts we do not recommend you consume our products.
All our merinuge filled chocolates contain egg white.
Does the best chocolate have the highest cocoa content?
Not necessarily, chocolate like fine wine is a combination of its ingredients and master hands behind its construction. Our chocolates range from a minimum of 27% cocoa up to 70% cocoa.
The gelatin we use is animal based, bovine
Couverture chocolate is a very high-quality chocolate that contains extra cocoa butter (32–39%). In order to be properly labeled as "couverture", the product must contain not less than 35% total dry cocoa solids, including not less than 31% cocoa butter and not less than 2.5% of dry non-fat cocoa solids. Couverture is used by professionals for dipping, coating, molding and garnishing. (ref.Wikipedia)
Yes, only in our Gymea boutique store. Please note this range is currently not available online.
The complete range of Nina’s Chocolates is available from our Nina’s Chocolate boutique located at 27 Gymea Bay Rd, Gymea. A select range is available on our online store www.ninaschocolates.com.au or via our national stockists. To find out your nearest stockist please email firstname.lastname@example.org with your name and postcode.
No, you can purchase as a guest or registered user. Registering for an account will save your details and addresses for quicker future checkouts.
Yes, all you need to do is complete the ‘gift message’ option during your check out process.
You will receive an email confirming your order, then once the product is dispatched, you will receive a second email confirming the Australia Post tracking number.
To apply for a wholesale account, please contact us via our wholesale contact form.
Yes, you can call us on 02 9526 6770.
Please email your special request to email@example.com or call 02 9526 6770.
Australia Post or Local couriers.
We charge $15 flat rate on all orders.
Yes, just be sure to input the Australian recipients address in the delivery address field. And ensure that there will be someone at the place of delivery to receive the chocolates.
The best place to store chocolates is in your belly! But if you can't finish them all at once Nina's chocolates only uses pure couverture chocolate, which needs to be kept at a consistent temperature of 16-20 degrees Celsius away from sunlight and strong odours.
We do not recommend refrigeration, but if you must to avoid melting on an extremely hot day, package in an airtight container in the butter section of your fridge.
Change in temperature can cause chocolate to turn white, this is a result of fats rising to the surface of the chocolate. The chocolate is still edible, however its appearance, quality and texture will be affected. Best way to ensure your chocolate is kept in tip top condition is to store it at a consistent temperature between 16-20 degrees Celsius. See ‘How should I store my chocolates?’.
Yes, we often donate our products to local initiatives throughout the year, although as you can imagine, due to the nature of our business we receive a large number of requests and cannot guarantee that we’ll be able to provide product for every request. However, we are happy to consider requests via our donation application process. Please email us at firstname.lastname@example.org for more information.
27 Gymea Bay Rd Gymea, NSW Australia 2227.
For opening hours please click here for our trading hours.
Yes, they will be advertised on our home page.
Please email us at email@example.com
Please choose carefully. Due to strict food handling regulations, we are unable to exchange products or accept returns unless there is a product fault. Should you have a question or concern with the quality of your chocolate, please contact us firstname.lastname@example.org or call 02 9526 6770.
To read our full term of use policy please click here.